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HELP CENTER

Anything we can help you with?

You might find the answer to your burning question in the frequently asked questions & answers we listed below. 

Can’t find the answer to your question or would you like size, fit or style advice? Please do contact us via our Live chat or email, we’re happy to help!

CONTACT US

Shipping & Delivery

What are your shipping cost?

We offer free shipping over £70 / €85 / $85 to all of Europe, United States and Canada.

Europe & UK

- Regular Shipping = 3-7 business days - cost: £19

- Express Shipping = 1-3 business days - cost: £30


US & Canada

- Regular Shipping = 3-7 business days

- Express Shipping = 1-3 business days

- Without free shipping = $37


Rest of the world

- Regular Shipping = 3-7 business days

- Without free shipping = $55

You can read more about our Shipping policy here.

How can I track my order?

As soon as your package leaves our warehouse, you receive an email with your tracking information link. You can also track your order by visiting our order Tracking Page.If you haven’t received the email, please check your spam folder or contact us

When can I expect to receive my order?

Processing time
We ship within 1-5 business days to all countries. 

Europe
All orders in Europe will be delivered within 5-7 days.

Outside of Europe
Europe it should be in your mailbox within 5-10 days.

Technology & Product

How are No Sweat Clothing™ different from other brands?

The main difference between us and other brands, or products, on the market similar to us, is that we have developed our own unique technology which does more than just protect an area around your armpits.

Instead of only having armpit protection, our fabric protects the whole clothing itself, of course without the user noticing.

So, instead of having "extra protective pads" sewed in under your armpits, you'll experience all over sweat blocking, sweat-wicking, stain repellent, odor neutralizing, breathable and stretchy pieces of clothing.

*Guarantee of production of European standards.

Read more about Our Story here.

Will the effectiveness deteriorate over time?

Good News! No, it won’t.

The sweat repellency properties of the outer layer of the fabric are built on nanotechnology-based molecular reactions within the fabric itself, not spray-on chemicals.

So even after 100 washes, significant sweat repellency remains an intrinsic property of the fabric.

Read more about our Secret Technology here.

What does sweat proof mean?

It means you will be free of any sweat stains on your clothes.

And thanks to our double protective layer, you'll also have complete protection from stains like coffee, milk, or wine on the outside, which creates complete and efficient protection on both sides of our clothes.

Keeping you cool and fresh on the inside, and free of any kinds of stains on the outside.

Ready-made for you to enjoy every day without the anxiety of visible stains.

How do to moisture-wicking help?

The sweat blocking technology stops sweat from showing on the outside of the undershirt (and the your dress shirt), the moisture-wicking technology absorbs and moves the sweat to the fabric’s outer surface, where it evaporates. 

Since the material is antibacterial and 100% breathable, not only does it wick away moisture, but it also dries it out rapidly so that your sweat doesn’t saturate the fabric. 

Made for you to keep feeling clean and fresh. With no odor left behind.

Can the technology prevent yellow armpits?

Yes, it can!

Our clothes have all-over protection throughout the whole material of your piece of clothing.

Are the undershirts see-through?

Our undershirts are thin enough to wear under regular t-shirts or button-downs, but thick enough to not be see-through.

Thus, you can either wear the shirts as you would a traditional undershirt on their own or with an open button-down shirt.

Are the clothes waterproof?

They are water repellent. 

If they were water-proof, they wouldn’t be breathable and you would not be able to cool off your body or evaporate the accumulated sweat. 

You would then be swimming in your sweat. And who would like that to happen?

Is the fabric safe?

Yes, they are! 

No Sweat fabrics are EPA and FDA compliant. We use similar chemicals as some of the major clothing labels that sell water-repellent jackets and other outer garments. 

The difference is in the patented fabric processing, which is where our Japanese partners come in. We can make very thin stretchy materials water repellent and have the effect retained through more than 100 washes.

How do sweat proof undershirts work?

The sweat blocking technology stops sweat from showing on the outside of the undershirt (and the your dress shirt), the moisture-wicking technology absorbs and moves the sweat to the fabric’s outer surface, where it evaporates. 

Since the material is antibacterial and 100% breathable, not only does it wick away moisture, but it also dries it out rapidly so that your sweat doesn’t saturate the fabric. 

Made for you to keep feeling clean and fresh. With no odor left behind.

How can I hide my armpit sweat?

Wear our sweat proof undershirts as a protection under your dress shirt, or our t-shirts and polo shirts as the only piece of clothing. They are both sweat proof and odor free, and combined with a antiperspirant or a deodorant you like, you got it all covered.

How do I stop my shirt from sweating?

Wear a piece of clothing that protects your target areas.

Instead of only having armpit protection, our sweat proof clothing protects the whole clothing itself, of course without the user noticing.

So, instead of having "extra protective pads" sewed in under your armpits, you'll experience all over sweat blocking, sweat-wicking, stain repellent, odor free, breathable and stretchy pieces of clothing.

Size & Care

How do I wash my clothes?

All they need is normal clothing care.

One of the advantages of our garments is that they do not need special care for their washing and maintenance. You will find that by the time your shirt comes out of the spin dry cycle in the washer, it's already nearly dry.

 

However, some pinpoints for best results:

1. Make sure your sweat proof undershirts are inside out when you put them in the washer. This allows the water and detergent to make unimpeded contact with the areas of sweat protection.

2. Wash in water under 40℃ on a low cycle with similar colors.

3. Line dry. Do not dry clean.

4. Always use the recommended amount of your regular detergent.

5.Do not use bleach or vinegar.

Please check the care instructions specified on the label of your shirt.

The shirt is water repellent on the outside. How can it be cleaned in a washing machine?

While the shirt may be water repellent, dirt, dead skin, and other microscopic particulates can still stick to it in some cases. 

Water will simply remove the adherent gunk that happens to attach to the outer layer over time. 

Of course, the inside of the shirt is water absorbent, so detergent has the typical cleaning effect here. 

What is my size?

Sizing info:
• Maximum shrinkage of 5%

• If you're in between sizes, we recommend the following for each of our clothing: For t-shirt's and undershirt's, go up one size, and for polo shirts go down one size.

If you are in doubt, please use our fit finder too or look at the size guide

Still unsure? Contact us with your height, weight, and body type and we’ll help you find your perfect size & fit. 


hello@nosweatclothes.com

Live chat

Returns & Exchanges

How can I exchange or return my order?

1. Contact us at return@nosweatclothes.com. 

2. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. 

Items sent back without us acknowledging them will not be accepted.

Please contact us with any questions at hello@nosweatclothes.com or use our Live chat.
Phone: (+47) 958 83 521

How long do I have until I need to exchange or return items?

Are you not satisfied with your purchase or do you need a different size? You will be able to return your items within 60 next days from the reception of your order.

All changes and/or returns must be placed within a maximum time lapse of 60 calendar days from the reception of the order, by filling the return form previously and following the instructions of the customer service after sending the said form. No returns will be accepted if there is no prior notification from the customer.

What are the return requirements?

No claims or returns will be accepted for products that are not in the original condition in which they were received, or that have been used.

It is an absolute requirement that the product is returned unused, unwashed, and with the original labels and packaging.

It's also required to show a receipt or proof of purchase.

Who bears the cost of return or exchange?

All shipping costs caused by exchange or return will be borne by the customer.


In case after your return, the updated value of your order does not reach the minimum for free shipping, this fee will be applied and reduced from the ongoing refund.


Note that for international returns, sometimes re-import customs charges may be incurred, where Sutran has no responsibility, so if this case is of application, these costs will also be excluded from the ongoing refund.

How is the amount paid in the event of a refund?

In case of return, once the clothing has been received by the customer, and its good condition has been checked, refunds will be credited to the original purchaser’s method of payment.

180-Day Satisfaction Guarantee

How does it work?

Plain and simple; if you'd like to exchange your piece of clothing(s) in a different size, you'd have 180 days to do so.

For a refund, you'd have 60 days.

Just like a normal refund and exchange policy.

Please read our refund policy and return policy so it's no misunderstandings.

You are more than welcome to use our live chat or email us at hello@nosweatclothes.com with any questions.

How are the terms for a refund before 60 days?

All items are eligible for a refund. Apart from sale items, gift cards or items marked “As-is items”.

Return shipping costs, duties, and taxes are non-refundable. And if applied to us during an ongoing return, this fee will be excluded from the refundable total value. International customers are responsible for any duties/fees that may apply from return or exchange shipping. The customer will cover the return costs, which are determined by the weight of the returned items.

Exceptions / non-returnable items

The item(s) must be returned to us under the following condition:

- Unworn and in their original condition (undamaged, non-ironed, unwashed, or dry-cleaned).

- Have all tags and stickers attached, with the original “package inventory” and its original packaging.

- Any item(s) not meeting this criterion will be disposed of, and not returned to the customer.

It's also required to show a receipt or proof of purchase.

How are the terms after 60 days?

You can choose between the same item in a different size or a storewide credit. That's completely up to you.

Store credits will be delivered as a gift card, and are redeemable online at nosweatclothes.com.

If during an exchange, the total value of the order still exceeds our “Free shipping” limit, the shipping cost from us back to you is free of charge. 

All items are eligible for return or exchange. Apart from sale items, gift cards or items marked “As-is items”. Shipping costs, duties, and taxes are non-refundable. And if applied to us during an ongoing return, this fee will be excluded from the refundable total value. International customers are responsible for any duties/fees that may apply from return or exchange shipping. The customer will cover the return costs, which are determined by the weight of the returned items.

Exceptions / non-returnable items

The item(s) must be returned to us under the following condition:

- Unworn and in their original condition (undamaged, non-ironed, unwashed, or dry-cleaned).

- Have all tags and stickers attached, with the original “package inventory” and its original packaging.

- Any item(s) not meeting this criterion will be disposed of, and not returned to the customer.

It's also required to show a receipt or proof of purchase.

Orders & Payment

Are there som extra hidden fees?

No, there are no extra hidden fees or taxes.

Discount codes, special offers and promotions

It is not possible to combine multiple discount codes, or to combine discount codes with other special offers and promotions. 

There are no minimum order values for our discount codes

Which payment methods do you accept?

We accept Klarna, PayPal, and a range of credit cards including Visa, MasterCard, and American Express. 

We also accept Google Pay and Apple Pay.

Soon you'll be able to pay with Amazon Pay and Shop Pay as well.

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